These terms govern your use of Restro Now's restaurant booking platform. Please read them carefully before using our services.
By using Restro Now, you agree to these Terms & Conditions. If you don't agree with any part of these terms, please don't use our service. Key points include account responsibilities, booking policies, and limitation of liability.
By accessing or using Restro Now, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our service. You must be at least 18 years old to use our platform.
Restro Now is a platform that connects diners with restaurants through listings, reviews, and booking services. We act as an intermediary and do not own, operate, or control any restaurants listed on our platform. We are not responsible for the quality, safety, or legality of restaurants or their services.
You must create an account to make bookings and access certain features. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us immediately of any unauthorized use. You may not share your account or create multiple accounts.
Bookings are confirmed directly with restaurants through our platform. You agree to honor your reservations, arrive on time, and follow restaurant policies. Cancellation policies vary by restaurant and will be clearly displayed during booking. No-shows may result in charges as per the restaurant's policy and may affect your account standing.
You agree to use our platform respectfully and lawfully. Prohibited activities include: providing false information, posting inappropriate or fraudulent reviews, attempting to manipulate ratings, harassment of other users or restaurant staff, violating intellectual property rights, or engaging in any illegal activities.
You retain ownership of content you submit but grant us a worldwide, royalty-free license to use, modify, and display it. Reviews must be honest, accurate, and based on actual experiences. We reserve the right to remove content that violates our guidelines, is defamatory, or appears fraudulent. False reviews may result in account termination.
Some bookings may require payment, deposits, or booking fees. All payments are processed securely through our trusted payment partners. Service fees, where applicable, will be clearly disclosed before confirmation. Refund eligibility depends on the restaurant's cancellation policy and timing of cancellation.
All content on Restro Now, including text, graphics, logos, and software, is owned by us or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission. Restaurant content is owned by respective establishments.
Restro Now is not liable for the quality of food, service, safety incidents, or any issues arising from your restaurant experience. Our liability is limited to the amount paid for our services, if any. We are not responsible for restaurant closures, changes in menu or pricing, or third-party actions.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We comply with applicable data protection laws and will only share your information as described in our Privacy Policy.
We may suspend or terminate accounts for violations of these terms, fraudulent activity, or misuse of our platform. You may delete your account at any time through your profile settings. Upon termination, you lose access to all account features, but these terms remain in effect for past activities.
Any disputes arising from your use of Restro Now will be resolved through binding arbitration rather than court proceedings, except for small claims. This agreement is governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.
We may update these terms periodically to reflect changes in our services or legal requirements. We'll notify users of significant changes via email or platform notification at least 30 days before they take effect. Continued use after changes constitutes acceptance of the updated terms.
For questions about these Terms & Conditions, to report violations, or for general support, contact us at support@restronow.com, through our help center, or by mail at [Your Business Address]. We aim to respond to all inquiries within 48 hours.
